1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
3. Collecting personal information
3.1 We may collect, store and use the following kinds of personal information:
(a) Information that you provide to us when registering with our website (including your email address)
(b) Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details)
(c) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address)
(d) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
(e) Information relating to any purchases you make of our goods and services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details)
(f) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication)
(g) Any other personal information that you choose to send to us.
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
(a) Administer our website and business
(b) Personalise our website for you
(c) Enable your use of the services available on our website
(d) Send you goods purchased through our website
(e) Send statements, invoices and collect payments from you
(f) Send you non-marketing commercial communications
(g) Send you email notifications that you have specifically requested
(h) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
(i) Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(j) Deal with enquiries and complaints made by or about you relating to our website.
(k) Keep our website secure and prevent fraud.
4.3 We will never supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
4.4 All our website financial transactions are handled through our payment services provider, Worldpay.
We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
5.1 We may disclose your personal information to any of our employees, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
(a) We may disclose your personal information:
(b) To the extent that we are required to do so by law;
(c) In connection with any ongoing or prospective legal proceedings;
(d) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(e) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
5.3 Except as provided in this policy, we will not provide your personal information to third parties.
6. Retaining personal information
6.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
(a) To the extent that we are required to do so by law;
(b) If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity.
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
10. Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11. Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12. Our details
12.1 This website is owned and operated by Love Thy Interiors (York) Ltd.
12.2 We are registered in England under registration number 10022336 and our registered office is at 11 Kirkgate, Thirsk, United Kingdom, YO7 1PQ
12.3 Our principal place of business is at 11 Kirkgate, Thirsk, United Kingdom, YO7 1PQ
12.4 You can contact us by writing to the address given above, by using our website contact form, by email to firstname.lastname@example.org.